June 29, 2017 by Kevin Holdwick

An All-inclusive Solar Panel Buying Checklist

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Are you getting ready to enhance the energy efficiency at your home? If yes, here you go with better inputs. Energy efficient appliances can reduce your utility bills by 30 percent. It is equally necessary to optimize the energy resource for improved performance. Solar hot water systems from Solar Repairs Perth is an ideal option as a long-term investment for sustainable energy. The portals of conserve-energy-future.com emphasize on the necessity of utilizing renewable energy as a part of green and economical living. Read further to know more about the essentials of a solar hot water system purchase.

Identifying your installer
Selecting a good professional is the most imperative step towards making any purchase. Make sure to choose systems and installers who conform to specified standards. The Clean Energy Council accredits several professionals owing to their best-practice installation. It is always ideal to identify a well-established and accredited company. You can also look out for their track record, specialty services, reputation, and relevant experience.

Analyzing the efficiency
The latest variation of the solar cells is the Interdigitated Back Contact solar cells (IBC). These structures offer higher efficiency by bringing the electrical connections towards the rear-end. They also avoid contact with metal strips thereby allowing all light to enter the solar cell surface. The greater the efficiency, the larger the power generated. According to the mechanics of the photovoltaic effect, solar panels become less efficient when they get excessively warmer. So, it is necessary to install them technically under a professional guidance to enhance the output.

Assimilating the panel capacity
Make sure to consider your previous year’s energy bills to arrive at your electricity consumption pattern. Also, calculate the amount of electrical energy that your household requires during the daylight hours. It is vital to integrate the size of your solar hot water system to the consumption routine. A smaller system would be sufficient if you do not utilize much energy. You can also make use of fewer panels to offer better output if they have a good power rating. Also, consider the roof space available that faces towards the north.

Look out for the warranties offered
Certain manufacturers provide assurances for up to 20 years. It is imperative to identify sellers who offer long guarantees because of the systems last longer. The solar hot water system should provide more than 75 percent power even after 15 years of use. Also, consider the warranties available for supporting gears and frames. Consider the maintenance and repair costs. Choose a supplier who offers assurance for both the product and its performance.

A few more add-ons
Consider the use of a storage battery to accumulate some electrical energy as a reserve. Always receive multiple quotes from different service providers to obtain the best bet. If you feel that the upfront costs are higher, go in for solar leasing agreements. Consider the rebates offered by your seller or installer. Make sure the solar panels adhere to the prescribed standards. Pay close attention to the additional fees involved during installation and maintenance. Always go in for a local company to receive additional benefits. Hope these insights would drive you to make a right purchase.

June 27, 2017 by Kevin Holdwick

Customer Service And Sustainability In A Business

customer service

In a large business world like today’s, it is easy to start a business but very difficult to sustain it. Every single step counts as they all add to the net worth of your company. Here is the phone number for gumtree services. According to, lifehacker.com expert solutions for customer care and support are the tricks to stay in business for a longer time. There are companies that design their business model that focuses on acquiring as many new customers as possible. However, there are others who are more dedicated to retaining the customer base they have along with attracting the new ones. The functioning of both the business models is unique.

Doing good business doesn’t end when you have achieved a conversion rate of more than 70%. Good business means sustaining what the business has achieved. Sustainability is a long-term viewpoint. Seeing your business through it is very important. Talking about a company’s customer base, there might be the new ones, random ones and most importantly the regular ones. It is important to have a dedicated wing in the company that works with customer support and service. This particular side needs people who are self-motivated to transfer the same vibe to the customers they talk to. An enthusiastic group of people who are capable of making the person on the other side feel that they are taken care of is vital.

Customer satisfaction is the right term to mention when we are talking about customer service. Unsatisfied customers can cut down the possibility of another five people from trying out your company’s products or services. Bad word of mouth is a big problem creator for every business. Mostly it arises from dissatisfied customers. Hence, it is essential to make your customers feel valued. Superior customer service must be a clear aim for your company. Designing the most appropriate offers for a different customer base, reaching them out through emails and SMSs are a few things to name.

Set a benchmark that defines the level at which your people should perform while offering customer support. There are several parameters to define the customer service. The response time, the ethical guidelines, legal requirements for customer complaints are valuable items here. The tone in which the customer service people talk matters a lot. The expertise to resolve the problem must be planned beforehand. There are plenty of channels like social media, cell phone and mobile apps to reach out your customer base. Defining the scope of each of the mediums mentioned above for your business is very important.

Another critical issue in the matters of customer service is the type of employees you have in the department. They must have the patience to listen to the problems raised by a customer and guide them through the solution. Persuasion skill is also vital for customer relationship management. Lastly, you must design a system to track the performance of your customer service department. Objectives must be set, discussed and fulfilled on time. Only then your customer service can be successful. There are many examples from the past that have shown us how customer service can impact your business. Building a healthy business on relationships is a path always ready to go.